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Main Office: 859-231-8262
Branch Office 859-231-8262

Report Lost or Stolen Card

MasterCard Debit Card or ATM Card

Please call 859-231-8262, select option #2 to contact Member Services Monday thru Friday from 9:00 am to 5:00 pm and Saturday from 9 am to Noon.
Call 1-800-472-3272 after our business hours to report a lost or stolen debit or ATM card.

Visa Credit Card

Call 1-888-999-3368 to report a lost or stolen credit card.

Member Telephone Service (MTS)

MTS is designed to save you time and provide immediate account information 24 hours a day. With MTS you can check your account balance, transfer funds, verify deposits, withdraw a check, and much more.

Once you sign up and receive your access code at either branch location, you are ready to go!

Need help navigating MTS?

View Our Step-by-Step Guide

Email Us

You can email us by using the form below. Please note this is not a secure form. For your protection, do not use this form to enter personal or confidential information such as account numbers, social security numbers, passwords or PINs.


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