Main Office: 859-231-8262
Report Lost or Stolen Card
MasterCard Debit Card or ATM Card
Please call 859-231-8262, select option #2 to contact Member Services Monday thru Friday from 9:00 am to 5:00 pm and Saturday from 9 am to Noon.
Visa Credit Card
Call 1-888-999-3368 to report a lost or stolen credit card.
Member Telephone Service (MTS)
MTS is designed to save you time and provide immediate account information 24 hours a day. With MTS you can check your account balance, transfer funds, verify deposits, withdraw a check, and much more.
Once you sign up and receive your access code at either branch location, you are ready to go!
Need help navigating MTS?
You can email us by using the form below. Please note this is not a secure form. For your protection, do not use this form to enter personal or confidential information such as account numbers, social security numbers, passwords or PINs.
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